Terms and Conditions

Effective Date:  01/04/2025

Welcome to VPDM Inc. (“Company”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, platforms, and all services offered by us, including digital marketing, SEO, advertising, development, and communications solutions.

By accessing or using our services, you agree to be bound by these Terms. If you do not agree to any part of these Terms, you must not access or use our website or services.

1. Scope of Services

VPDM Inc. provides a range of digital marketing and technology solutions, including but not limited to:

• Performance Advertising (Google Ads, Meta Ads, Amazon, Flipkart)
• Search Engine Optimization (SEO)
• Social Media & Influencer Marketing
• E-commerce & Marketplace Optimization
• Web & Custom ERP Development
• WhatsApp, SMS & Email Campaigns
• Content Strategy and Management

All services are delivered in accordance with project agreements, proposals, or signed contracts that define the scope, deliverables, timelines, and commercial terms.

2. Client Responsibilities

As a client or user of our services, you agree to:

• Provide accurate, current, and complete information necessary for project execution.
• Cooperate in a timely and professional manner throughout the service engagement.
• Maintain all necessary rights and licenses for content, branding, and data shared with us.
• Refrain from using our services for any illegal, unauthorized, or unethical purposes.

Failure to comply with these responsibilities may result in suspension or termination of services.

3. Intellectual Property Rights

All content, materials, software, processes, and strategies developed by VPDM Inc. during the course of any project shall remain the intellectual property of the Company unless otherwise specified in writing.

Clients retain rights only to the final approved deliverables. VPDM Inc. reserves the right to showcase work (non-confidential) in its portfolio or marketing material unless expressly forbidden in writing.

4. Third-Party Platforms and Services

Our work often involves integration with or management of third-party platforms such as Google, Meta (Facebook/Instagram), Amazon, Flipkart, WhatsApp, and others.

VPDM Inc. is not liable for:

• Policy changes made by these platforms
• Account suspensions, downtime, or data loss due to platform errors
• Any fees, fines, or penalties incurred from misuse or violation of third-party terms

Clients are responsible for adhering to the respective platform policies and maintaining platform access.

5. Payments and Refunds

Payment terms, billing cycles, and fees are defined in each service agreement. All invoices are due within the timeframe stated, and services may be paused or terminated upon non-payment.

Refund Policy:
Due to the nature of digital services, VPDM Inc. does not offer refunds for completed work. In exceptional cases, partial refunds may be granted based on the unused portion of prepaid services, subject to management approval.

6. Confidentiality

Both parties agree to maintain the confidentiality of all non-public, proprietary information shared during the course of business. This includes trade secrets, client data, strategies, and intellectual property.

VPDM Inc. takes data privacy seriously and complies with applicable data protection regulations.

7. Limitation of Liability

To the fullest extent permitted by law, VPDM Inc. shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

• Your use or inability to use our services
• Platform-related disruptions or policy actions
• Any loss of profits, data, or business reputation

Our total liability in any matter arising from these Terms is limited to the amount paid by the client for services rendered in the past 3 months.

8. Termination of Services

We reserve the right to suspend or terminate access to our services at our discretion, without notice, if there is:

• Breach of these Terms
• Misuse of services
• Failure to comply with platform policies
• Unlawful behavior or fraudulent activity

Any termination does not absolve the client of pending financial obligations.

9. Modifications to Terms

VPDM Inc. may revise these Terms at any time. The latest version will be posted on our website. Continued use of our services after changes signifies your agreement to the updated Terms.

We encourage users to regularly review this page for updates.

10. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India / Gujarat. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in India / Gujarat.

11. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

📧 Email: [email protected]
🌐 Website: www.vpdm.com